From paperwork guidance to a fully managed door-to-door move, every package is built around your pet's actual flight date on Etihad.
Three ways to work with us, from paperwork-only support to a fully managed door-to-door trip. Every package is built around your pet's actual travel date, not a generic checklist.
For owners who are happy to travel themselves but want the paperwork done properly. We guide you through the pet passport and health certificate process, check your airline's documentation rules, help you time the vet visits correctly, and review everything before you fly.
Best for: confident flyers who just need the admin taken off their plate.
Ask about the Pawsport PlanEverything in the Pawsport Plan, plus we manage the whole in-cabin process for you. That includes liaising directly with the airline, checking your carrier meets their specific rules, booking and tracking every appointment, and a single point of contact from the moment you book to the moment you board.
Best for: owners who want one person handling the detail so nothing gets missed.
Ask about Cabin CompleteOur fullest service. Everything in Cabin Complete, plus we coordinate the MOCCAE import permit, manage arrival requirements in Dubai or Abu Dhabi, and stay on hand for the logistics either side of the flight. Pricing varies with route, so we'll always confirm an exact quote before you commit.
Best for: longer moves or first-time flyers who want as little to think about as possible.
Ask about Door to DubaiIf you'd rather handle everything yourself but want to know exactly what Etihad and the UAE authorities actually require, our DIY Pet Travel Guide is a one-off purchase that walks you through the whole process.
Buy the DIY guide
Yes. If your needs change after booking, we can usually upgrade you to a higher package — just let us know as early as possible.
No. Our package fee covers our work; Etihad's pet fees and the MOCCAE permit fee are paid separately, directly to those organisations.
If you're not sure, get in touch and tell us about your trip — we'll recommend the package that fits, rather than upselling you to the most expensive one.
